• Requests must be made 48 hours in advance not including weekends and holidays.
  • We must receive requests before 2:30 p.m. each work day.
  • If you have any doubts, please call us.


Day of ride: We must receive request by 2:30 p.m. on this day (unless there is a holiday):
Monday Thursday
Tuesday Friday
Wednesday Monday
Thursday Tuesday
Friday Wednesday

Holidays include:
New Year’s Day, Martin Luther King Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, Day after Thanksgiving Day, Christmas Eve, Christmas Day. (When a holiday falls on a weekend, the actual day of the holiday will be on Monday or Friday.)

Tuscarawas County Job & Family Services provides transportation services:

  • Medicaid-eligible individuals to get to medical appointments when managed care plan can’t assist.
  • Assist Children Services with visitations and medical appointments.

Call 330-308-7716 (Direct Line for Transportation Department) 



Non-Emergency Transportation Procedure and Forms

Procedure Letter – October 6, 2009

Non-Emergency Transportation (NET) Record of the month (BO 51) ** Updated 1/010/2019
Non-Emergency Transportation (NET) Verification (BO 52)

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